Most orders received before 2pm MST, Monday-Friday, will ship that same day. Orders received after 2pm MST will ship the following business day. Orders placed over the weekend or on a holiday will ship the following business day. Please note that shipments can be delayed due to unforeseen circumstances. Rokkor offers FedEx shipping options. To see available shipping options and receive a quote, use the shipping calculator on the cart page or proceed to checkout.
Currently, Rokkor ships FedEx within the 50 United States, Canada, Mexico and Puerto Rico. If you live outside of these regions, please email firstname.lastname@example.org to request a custom shipping quote. We do not ship to PO Boxes or APO addresses.
For Canadian shipments, Rokkor is not responsible for any duties or customs fees assessed on your order.
Once your order ships, you will be emailed a FedEx tracking number.
Please note that Rokkor does NOT send packages signature required. This means the driver can leave the package at your door if they so choose. Rokkor and FedEx are not responsible if your package gets lost or stolen. If you would like your order sent signature required, please order by phone at 887-249-1899.
If you require that your package(s) be delivered to a separate address other than that which is listed with the card issuer, we do require that a shipping authorization form be filled out once the order is complete. This form will be emailed to you once you have completed your order. To avoid filling out this form we suggest shipping to the billing address.