Rokkor warrants to the original purchaser, that all of its products will be free from defects in materials and workmanship for the life of the product. The warranty on serviceable items (bushings, shock absorbers, etc.) is limited to 2 years from date of purchase. All products returned due to warranty, must have prior authorization from Rokkor and proof of original purchase. This warranty does not cover freight or labor charges that may be incurred. Rokkor will either repair or replace, at our discretion, any parts found defective within the warranty period. The warranty does not cover products subjected to the following: accidents of any kind, negligence, alterations, abuse, improper installation, or high stress driving of any kind. Automobile racing and other forms of motor sports are very dangerous and products are subject to failure when exposed to the high stress involved. No warranty or representation is made as to these products ability to protect the user from injury or death; the user expressly assumes any and all such risk.
For all warranty claims please contact Rokkor at 877-249-1899 and ask for customer service. You will be given a return authorization number, which you will need to write on the return package or shipping label. Packages returned without an authorization number will be refused. Once the product is returned to Rokkor, we will either fix your part or if deemed unfixable we will send you a replacement.
All warranties should be shipped to the following address:
14953 S. Heritage Crest Way
Bluffdale, UT 84065
For more information on our warranty policy please call customer service at 877-249-1899.